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Rank: Fecal Impaction For the Win!

Groups: {pDs} Member, Registered User, Server Admin
Joined: 11/27/2007 Posts: 1,625 Points: 2,067 Location: Birmingham, Alabama
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I have a friend that has Vista and it crashed last night. It gave him an error to the effect of Invalid user, cannot logon. He could not logon as adminstrator. It seemed his profile was corrupted or deleted. Anyway he has to retore it to an earlieer time and set up a new profile. He lost a lot of files such as docs and pictures. My question is could it be that the info is still there? Is there a way to recover it? Thanks for the help.
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Rank: You're gonna stick that where?

Groups: {pDs} Member, Registered User
Joined: 5/7/2008 Posts: 254 Points: 12 Location: Alaska
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Razor wrote:I have a friend that has Vista and it crashed last night. It gave him an error to the effect of Invalid user, cannot logon. He could not logon as adminstrator. It seemed his profile was corrupted or deleted. Anyway he has to retore it to an earlieer time and set up a new profile. He lost a lot of files such as docs and pictures. My question is could it be that the info is still there? Is there a way to recover it? Thanks for the help. It is almost certainly still there if he hasn't made many changes to the drive. I wouldn't suggest restoring until after the data recovery. http://www.pcworld.com/downloads/file/fid,23067-order,1-page,1/description.html Best route is to put the drive into another rig and recover the files that way. Then go back and do the restore.
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Rank: You're gonna stick that where?

Groups: {pDs} Member, Registered User
Joined: 8/7/2008 Posts: 179 Points: 0 Location: Puyallup, Washington
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Vista doesn't usually delete documents stored to the individual accounts if you did manage to corrupt the account. You should be able to find the files under C:\Users\(old user name)\Documents, provided that it was only the account that became corrupted. Try not to rely on the built in restore options in Windows, as they can be unpredictable in what files they restore, unless you're absolutely sure of what you're doing.
I agree with Hex, find a way to recover the important data before messing with the account settings. If you don't have a second computer handy, my favorite trick is to boot up a Linux live CD and move the files around that way. As a last resort, you can move all the files you want backed up to the Program Files folder, then reinstall Vista. Vista will automatically move those files to a folder called Windows.old, which you can access after it's installed.
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Rank: Fuckstick

Groups: Registered User, Server Admin
Joined: 1/25/2008 Posts: 901 Points: 528 Location: Vancouver, BC
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A much simpler method is to boot it in Safe Mode and check to see if the Windows backup account still works. No harm in trying, am I right? Win Cookies Awarded: 7 (bawwwwww)
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Rank: Fecal Impaction For the Win!

Groups: {pDs} Member, Registered User, Server Admin
Joined: 11/27/2007 Posts: 1,625 Points: 2,067 Location: Birmingham, Alabama
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Ciao Time wrote:A much simpler method is to boot it in Safe Mode and check to see if the Windows backup account still works. No harm in trying, am I right?
It is my understanding that is how he got back on but he still had to set up a new admin account just to log on.
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Rank: Fecal Impaction For the Win!

Groups: {pDs} Member, Registered User, Server Admin
Joined: 11/27/2007 Posts: 1,625 Points: 2,067 Location: Birmingham, Alabama
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MarioMario wrote:Vista doesn't usually delete documents stored to the individual accounts if you did manage to corrupt the account. You should be able to find the files under C:\Users\(old user name)\Documents, provided that it was only the account that became corrupted. Try not to rely on the built in restore options in Windows, as they can be unpredictable in what files they restore, unless you're absolutely sure of what you're doing.
I agree with Hex, find a way to recover the important data before messing with the account settings. If you don't have a second computer handy, my favorite trick is to boot up a Linux live CD and move the files around that way. As a last resort, you can move all the files you want backed up to the Program Files folder, then reinstall Vista. Vista will automatically move those files to a folder called Windows.old, which you can access after it's installed.
If it was my comp I would not be bothering you guys. This is an old boss at work that knows very little about computers. So little that he is asking me for advice. Poor guy.
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Rank: You're gonna stick that where?

Groups: {pDs} Member, Registered User
Joined: 8/7/2008 Posts: 179 Points: 0 Location: Puyallup, Washington
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Razor wrote:If it was my comp I would not be bothering you guys. This is an old boss at work that knows very little about computers. So little that he is asking me for advice. Poor guy. If that's the case he might just want to hire a local computer technician to handle the problem. They can be expensive, but it's the best solution if he doesn't really trust himself with a computer.
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