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Rank: The Illuminist

Groups: Administration
Joined: 5/8/2006 Posts: 8,410 Points: 2,875 Location: Seattle
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Sounds like it's a you computer issue and not steam.
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Rank: Admiral OCD

Groups: {pDs} Member, Moderator, News Editor, Newsie
Joined: 5/9/2006 Posts: 3,491 Points: 1,346 Location: Parallel Universe
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Dear Diary,
I sent Steam the following. Notice the very last line where I say I'm not buying the new game because I can't play it:
Customer
05/28/2006 11:17 AM
Still have the same problem.
I don't have Windows Firewall, but I do have Norton Firewall. Had it long before problem started. I deleted all the exceptions and reset them.
As before, I can update the server list okay so it's not a connection problem. I click launch, it changes momentarily to "download paused" then back to 100% and nothing happens.
I have uninstalled and reinstalled 4 times. I have tried your solution too.
Please help. It has been a week since I have not been able to play. And I was going to buy the new HL2 game, but I'm not if I can't play.
They replied:
Response (ToddU)
05/31/2006 10:25 AM
Hello,
The problem you are experiencing sounds like it is being caused by a piece of software or hardware on your machine. Please run an msinfo32 report for me so I can assist you, here are instructions:
Title: How to run and submit MSINFO32 Info reports URL: http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=248
Make sure your operating system is updated fully before running the report please. http://v4.windowsupdate.microsoft.com/en/default.asp
(If you ever have a problem, you should send them a msinfo32 report in your first question to them.)
So before I get to the point where I'm going to send them my computer info, I open Steam. Steam goes into update mode. So I launch DM to see if the problem is still there and guess what? THE DAMN GAME STARTS!
OMFG - The Steam giveth, the Steam taketh away and giveth back.
What did I do to fix the problem? ABSOLUTELY NOTHING! Take that Sexy.
STEAM SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You should be more like Cantrip. Twitchy: "I pulled a Cantrip . . ." GivePeaceAChance: "If the Tempest had nipples, I'd pinch that shit." Xylicon: "I'm about to deliver my [Richard] in your face for posting that stupid shit. " WDF?: "He keeps reaming me... night after night... I'm rather sore." GivePeaceAChance: "OMG MY NIPS ARE HARD" llenta: "cantrip, you fail!!!" Filliam H. Muffman: "i'm on top of dick"
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Rank: Fuckstick

Groups: {pDs} Member, Server Admin
Joined: 5/9/2006 Posts: 874 Points: 113 Location: I'm a ninja...I'm everywhere...
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Well I saw you on the tomb so I guess it's fixed :Dlol jp jp!â„¢
PEACE IS ALL THE WORLD NEEDS...
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Rank: Not Cool Enough for a Rank :(

Groups: {pDs} Member, Server Admin, WDFNews.com Official Mapper
Joined: 5/9/2006 Posts: 2,540 Points: 12 Location: ?
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lol maybe the update actually helped somebody instead of making things worse. although how could they be worse if you can't even play in the first place.
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Rank: Admiral OCD

Groups: {pDs} Member, Moderator, News Editor, Newsie
Joined: 5/9/2006 Posts: 3,491 Points: 1,346 Location: Parallel Universe
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Lol.
Yeah, now that my game is fixed, I read in the forums other people are having problems after this last update.
STEAM SUCKS! You should be more like Cantrip. Twitchy: "I pulled a Cantrip . . ." GivePeaceAChance: "If the Tempest had nipples, I'd pinch that shit." Xylicon: "I'm about to deliver my [Richard] in your face for posting that stupid shit. " WDF?: "He keeps reaming me... night after night... I'm rather sore." GivePeaceAChance: "OMG MY NIPS ARE HARD" llenta: "cantrip, you fail!!!" Filliam H. Muffman: "i'm on top of dick"
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Rank: Admiral OCD

Groups: {pDs} Member, Moderator, News Editor, Newsie
Joined: 5/9/2006 Posts: 3,491 Points: 1,346 Location: Parallel Universe
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And in a cruel turn of events, I'm jumping on a train and heading off to San Diego this afternoon to do the marathon on Sunday. I'm not taking my computer because I don't want to carry it around after the run. So now that it's fixed, I have to be away from it for three days.
To make matters worse, I'm pumping myself with meds to counter the plantar fasciitis I have in my left foot. That's swelling in the arch of the foot and the only cure is to stay off it, take anti-inflams and ice it. I have my foot resting on an ice pack right now.
To top it off, I caught a fraking cold yesterday.
Will report my time here on Sunday, sad is it will be. You should be more like Cantrip. Twitchy: "I pulled a Cantrip . . ." GivePeaceAChance: "If the Tempest had nipples, I'd pinch that shit." Xylicon: "I'm about to deliver my [Richard] in your face for posting that stupid shit. " WDF?: "He keeps reaming me... night after night... I'm rather sore." GivePeaceAChance: "OMG MY NIPS ARE HARD" llenta: "cantrip, you fail!!!" Filliam H. Muffman: "i'm on top of dick"
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Rank: Not Cool Enough for a Rank :(

Groups: {pDs} Member, Server Admin, WDFNews.com Official Mapper
Joined: 5/9/2006 Posts: 2,540 Points: 12 Location: ?
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steroids will help your foot, but they will make your cold worse. oh well, good luck on your marathon. as bad as your time is, most people can't do 20 miles, so its still really respectable that you can. maybe one of these days if one is around my area, i will try, i have always wanted to.
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Rank: Admiral OCD

Groups: {pDs} Member, Moderator, News Editor, Newsie
Joined: 5/9/2006 Posts: 3,491 Points: 1,346 Location: Parallel Universe
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Okay, Steam sucks.
I got a Steam update on Thursday night which I think triggered another round of the "downloading paused" problem I was having. I thought it might also have something to do with the installation of Yahoo Instant Messenger, so I uninstalled it. I also am running without xfire at startup. I can play, but all I can't access the Tomb in-game. It will only show me servers with a max of 16 people. I can't add the IP address manually and I can't access it through the in-game internet search. Wiped out my history too. Was down for a day.
I have to access Steam outside the game, look up servers and click on the tomb that way. At least I can play again though.
Steam sucks. You should be more like Cantrip. Twitchy: "I pulled a Cantrip . . ." GivePeaceAChance: "If the Tempest had nipples, I'd pinch that shit." Xylicon: "I'm about to deliver my [Richard] in your face for posting that stupid shit. " WDF?: "He keeps reaming me... night after night... I'm rather sore." GivePeaceAChance: "OMG MY NIPS ARE HARD" llenta: "cantrip, you fail!!!" Filliam H. Muffman: "i'm on top of dick"
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Rank: Guest
Groups:
Joined: 5/8/2006 Posts: 428 Points: 0
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yea steam sucks
i turned on my computer and all my games became unregistered to my account. It says predownload complete for every game.
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